HOW WE MAKE MONEY

Pricing built around your success, not ours.

No per-tech traps. No setup fees. No migration consultancy bills. We make money two ways — and one of them only kicks in when you do.

Two revenue streams. Both predictable.

Most SaaS hides their model behind 14 line-items. Ours fits on one page.

STREAM 1 · COVERS THE AI

Monthly subscription

$0 / $49 / $149 / $299 per month, depending on tier. Covers your access to the AI agents (Sarah, Zoe, Maya, Eva, Atlas, Vera), the mobile app, dispatch, and cloud hosting. Predictable — same bill every month.

Why we charge it: AI tokens cost real money. Anthropic charges us per call. The subscription covers our compute so we can offer free trials without going broke when a busy shop runs 800 Sarah calls in a month.

STREAM 2 · ALIGNED WITH GROWTH

1.5% transaction fee

On payments processed through Goes West's Stripe integration. If a customer pays you $100 via the Goes West invoice, you keep $97.10 (after Stripe's 2.9% + $0.30) and we get $1.50.

Why this works for you: when business is slow, our cut is small. When you're booming, we earn — but you're earning more. No painful months of "subscription bills due regardless of whether work came in."

What a real shop actually pays

5-tech appliance repair shop, processing about $20,000 in invoices per month.

What you pay Goes West

Service Plus subscription$149.00
1.5% on $20,000 in payments$300.00
Setup, migration, per-tech fees$0.00
Total to Goes West$449.00

What you'd pay alternatives

ServiceTitan ($300 × 5 techs)$1,500.00
QuickBooks Plus$90.00
Part-time scheduler$2,000.00
Total today$3,590.00
Monthly savings on Goes West Plus ~$3,141 / mo

That's $37,692 a year back in your pocket — enough to hire another technician, or upgrade your truck fleet, or just keep more of what you earn.

What we don't charge you for.

The pricing traps the rest of the industry runs on.

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Per-technician seats

Hire your 6th tech without watching the bill go up. Tier limits scale with what your shop actually needs, not headcount.

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Setup or onboarding fees

Sign up, you're live. ServiceTitan implementations average $5,000–$25,000. Ours is $0.

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Migration consulting

We built a tool that pulls your existing data out of your old system in about an hour. No consultant, no spreadsheets, no week-long re-entry.

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Long-term contracts

Month-to-month. Cancel any time, your data exports cleanly to CSV. No 3-year lockins, no auto-renewing penalties.

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Add-ons for basic features

Mobile app for techs, customer history, photo uploads, dispatch — included in every paid tier. No "Pro Mobile" upsell.

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Surprise overages

If you bump into a tier limit (rare), we'll email you and let you decide. No "you owe us $400 for going over" surprise bill.

Why our incentives line up with yours

Most service-software companies charge you per technician, then ignore you. Whether your shop has a great month or a terrible one, their bill stays the same. Their incentive is to sell you more seats, not to make your shop work better.

Our model is different. The transaction fee means we only get paid when you get paid. If we ship a feature that helps you close more jobs, we both win. If we let bugs hurt your invoicing, we both lose. We literally cannot make money unless you make money.

That's not marketing copy. That's just the math of the contract.

The deal in one sentence

$0 to start. $49–$299/month if it helps. 1.5% on payments processed when you scale. Cancel any time.

Want the math for your specific shop?

Tell us your tech count and approximate monthly revenue. We'll send back a real number, no sales call required.

Get my number →